How to Set Up Your Niyo DCB Account: Benefits, Charges and Troubleshooting Guide

All things Niyo Cards
1

Hello Community,


Here is some helpful information on how to set up your Niyo DCB account and troubleshooting solutions if you are facing any issues.

  • Check Documents Required
  • Set PIN to Activate the Card
  • Troubleshoot Technical Glitches
  • Verify Your PAN
  • Niyo DCB card benefits and charges
  • How to Complete Your Video KYC

DCB Onboarding Troubleshooting Handbook.pdf (1.1 MB)

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4

Hi, I have a Niyo DCB card. If I were to withdraw money from an ATM from a bank like TP bank (zero withdrawal charges), what kind of charges would be applied.

Ik there is a 100rs charge from DCB, but are there other charges that the ATM bank may charge. Also how do you choose withdrawal in local currency to avoid those DCC charges.

Thanks

5

Hey Yash! We have made certain changes on ATM withdrawals and lounge access abroad, effective November 25th. Request you to visit this link for clarity Introducing the new Niyo Premium ✈️

Kindly note that in addition to the international ATM withdrawal fee of ₹425 + GST, the ATM you use for the withdrawal may impose additional charges.


When making cash withdrawals at an ATM, we recommend selecting the local currency of the country you are visiting. This option will appear on the ATM screen and will help you avoid DCC (Dynamic Currency Conversion) charges.

6

Hi Preeti, can you please link an official document by the bank for the Niyo DCB debit card which lists all the charges

7

Sure Yash, sharing the schedule of charges for DCB account: https://www.dcbbank.com/upload/pdf/SOC-DCB-Niyo-Savings-Account.pdf

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