I need forex cash delivered at my residence. I understand DCB is added this new feature in the app. I would like to know when this will start as I am traveling to Europe by 20 th April next month. can you advise

Would like to add Niyo is good in other services but not at all in Forex Cash delivery. Faced terrible experience yesterday even after explaining on call and over email. @Niyo You need to work on the Forex Cash delivery department, till that time would not recommend anyone to purchase Forex Cash f…

Hi @NikhilGirdhar , We’re really sorry for the experience you had with the Forex Cash delivery. We had escalated your concern to the team right after your initial post and also tried reaching you over a call, but couldn’t connect. Your feedback is extremely valuable, and we request some time …

I have booked forex cash in the app on 24-Sep-2025 and I was supposed to get it by yesterday 6.00 pm. Till now there is no call/communication from Niyo. It’s frustrating to talk to bots in the Whatsapp chat. How to get the cash? I need to travel today. It is very urgent.

Hey @Suryakant_m Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earli…

Forex cash was promised to be delivered within 24hours of order, it has been more than 4 days where you are changing date to next day. If you are not able to deliver on your promises at least have decency to allow users to cancel order with full refund. Why would you deduct service charge if you a…

Hi, I have ordered Thai Baht forex cash from Niyo global’s app itself. It was supposed to be delivered in a day and be a seamless experience but there has been no communication or update and the order update on the app says “assigning delivery agent”. Tried contacting DCB Bank support and they said …

Hi @Supriti_R , Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest…

Hi @Supriti_R , Thank you for your valuable time on the call. We’re happy to hear that you’ve received your forex cash. We truly appreciate the feedback you shared and will pass it along to the team to help make the experience even better for our users. Once again, thank you for your patience and…

@Nith_In I haven’t received call from Niyo support team, just received the call frol Forex delivery team( Kanji Forex). Please call me, I can explain you about the full issue.

Forex cash delivery at home

Support & Troubleshooting

Nith_In (Nithin M Kuriakose) September 26, 2025, 5:10am 69

Hi @bnajaysmg,

Welcome to the Niyo Community!

We sincerely regret any inconvenience this may have caused. Please allow us some time to get this checked and assist you further.

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Forex cash delivery at home

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