I need forex cash delivered at my residence. I understand DCB is added this new feature in the app. I would like to know when this will start as I am traveling to Europe by 20 th April next month. can you advise

Surya, I am not taking about Atm locator service, I am talking about ATM simulator which has been installed in the App to understand ATM working outside India.

Hi @anup1234 , We’re sorry, but currently, we do not have the facility to deliver cash to your preferred location. We appreciate your understanding and will keep you informed as we expand our services. :blue_heart:

Hi @anup1234 , To help us understand your concern better, please share a screen recording from the app by emailing it to global.escalation@goniyo.com . Once sent, feel free to share a confirmation here so we can assist you further. Looking forward to resolving this for you!

Hey @Cyril_Gonsalves Thanks for patiently waiting! :blush: We’ve checked with the relevant team, and currently, we don’t see any active offer related to interest on salary accounts. However, if any such offer comes up in the future, we’ll be sure to keep you informed! :loudspeaker:…

Hello, I wanted to know if the presence of physical documents (Passport, Flight tickets etc) is mandatory or scanned copies are fine at the time of delivery of forex cash. Can someone help me with this? Thanks!

Hey @ROHIT_MYDEO Welcome to the Niyo Community! :hugs: We understand your concern, kindly allow us a window to have this checked and assist you further.

Hey @ROHIT_MYDEO Thanks for reaching out. At the time of forex cash delivery, it is mandatory to present your physical Passport and PAN card :bookmark_tabs::airplane:. Scanned copies alone won’t be accepted. We request you to kindly keep the original documents handy at the time of delivery. W…

I placed an order for forex cash to be delivered but there hasn’t been any updates on it

Hey @Swapnil_Shrivastava Welcome to the Niyo Community! :hugs: We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at t…

Hey @Swapnil_Shrivastava We truly appreciate your time over the call. :folded_hands: As discussed, we’re delighted to inform you that your forex cash has been delivered!:sparkles: We regret the delay and would love it if you could take a moment to confirm the same. Should you need any further as…

Forex cash delivery at home

Support & Troubleshooting

saraswathi.r (Saraswathi R) September 7, 2025, 5:55am 27

Hey @ROHIT_MYDEO

Welcome to the Niyo Community!

We understand your concern, kindly allow us a window to have this checked and assist you further.

Topic		Replies	Views
Buy Forex Cash from Niyo on WhatsApp – Easy Ordering & Doorstep Delivery Announcements & Updates travel , niyo-global , niyo , niyo-forexcash , cash	1	236	July 31, 2025
Niyo Forex Cash Delivery: My Experience with Zero Markup USD Exchange Travel with Niyo travel , travelers , niyo-forexcash , kanji , hassle-free	5	1708	April 21, 2026
Beta Version - Niyo Global in partnership with SBM Bank India (State Bank of Mauritius)🌎 Support & Troubleshooting	375	16265	November 12, 2024
Stuck on "processing your wealth account" since 5 business days Partnership Banks sbm-bank	93	3449	November 10, 2022
Delivery of Niyo Forex Card Support & Troubleshooting	6	612	October 10, 2022

Forex cash delivery at home

Related topics