Facing Issues with the Niyo App? Let’s Resolve It Together!

Support & Troubleshooting
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Hi @Rashmi_Narayani,

Welcome to the Niyo Community! :hugs:

We completely understand how crucial it is for you to access your account while abroad. Let’s get your login issues sorted out with these simple steps:

  • Uninstall the existing Niyo app.

  • Reinstall it from the Play Store or App Store.

  • On the login screen, after entering your mobile number, tap on ‘More ways to login’.

  • Choose to verify using your Email ID and PAN.

  • Tap on ‘Forgot Passcode’ and verify using your passport details.

  • Once verified, you’ll be able to set a new passcode and access your account.

This should help you regain access to your Niyo Global account!