Hello!! I have been trying to open the niyo global app (tried both on iOS and Android) but the home screen is stuck on the loading screen. Am currently abroad.

Title: Still No Solution – Niyo App Not Working & No Access to My Funds I am extremely disappointed with Niyo’s service right now. My Niyo Global app has not been working for many days. I cannot see my card details, balance, transactions, or anything. This issue is on both Android and iPhone, an…

Hi @Shubham_Ahire , We’re really sorry for the inconvenience this has caused, and we understand how difficult this situation is for you — especially when you’re abroad and need access to your account. Please note that the issue is already under review with the concerned team, and we know this has t…

Under the domestic channel locks option, if the customer has disabled the atm withdrawal and tap and pay option, it should not show the limites. Even after disabling this option, it is showing some amount under tap and pay. That i have made it to zero. But for atm withdrawal it is still showing am…

Hi @Nirlep , Thank you for reaching out. Please allow us some time to get this checked and assist you further.

Thank you for your time on the call @Nirlep . As discussed, we’ve noted the issue regarding international channel enablement and will be sharing it with the concerned team for further checks. We’ll keep you posted with an update as soon as it’s resolved. We appreciate your patience and understandin…

Hi @Rashmi_Narayani , Welcome to the Niyo Community! :hugs: We completely understand how crucial it is for you to access your account while abroad. Let’s get your login issues sorted out with these simple steps: Uninstall the existing Niyo app. Reinstall it from the Play Store or App Store. …

Yeah,I got my app unlocked following these steps Thanks a lot!!!

That’s wonderful to hear @Rashmi_Narayani ! We’re glad you’re back in the app and that the steps worked for you. Thank you for your patience while getting this sorted. For any assistance, you can always reach us here or via the in-app live chat or at “ global@goniyo.com “. We’re happy to help!

Hello! My Niyo Global SBM CREDIT Card has suddenly disappeared from the app and Order Now option has appeared in place of that! I do not understand what to do! My card is still within the valid expiry. Please help me. I need to pay off my outstanding amount and since the credit card itself is not vi…

Facing Issues with the Niyo App? Let’s Resolve It Together!

Support & Troubleshooting

Rashmi_Narayani (Rashmi Narayani) February 13, 2026, 3:41am 104

Please help, I am in the same problem

Locked out of app

Topic		Replies	Views
Need help with Login to Niyo app Help dc_niyo-sbm , niyo-global , login-issue	65	2299	March 18, 2026
Facing issues with Niyo Account Setup or Card Ordering? Get Help Here! Help onb_niyo-sbm , niyo-global , onb-niyo-dcb , accountcreation	366	4813	February 27, 2026
Ask anything Niyo Card here! All things Niyo Cards	404	5886	April 1, 2026
Beta Version - Niyo Global in partnership with SBM Bank India (State Bank of Mauritius)🌎 Support & Troubleshooting	375	16245	November 12, 2024
Niyo App Not Working 24/7 Support niyo-global	69	495	February 25, 2026

Facing Issues with the Niyo App? Let’s Resolve It Together!

Related topics