Hi @Prerna_Mour,
Welcome to the Niyo Community! 
We understand your concern, and we’re here to help. If your KYC with DCB failed due to PAN verification issues, you’ll need to visit a DCB branch to complete the process. Unfortunately, at this time, we are unable to re-initiate the video KYC for the DCB account due to certain limitations.
If you’re still interested in creating a Niyo DCB account, we recommend visiting your nearest DCB branch for the offline KYC process. You can easily locate the nearest branch using this link: DCB Branch Locator.
Alternatively, if visiting the DCB branch is not feasible for you, you can opt for the Niyo SBM Secured Credit Card, which is backed by an FD, or the Niyo SBM Debit Card with a spending limit of up to INR 5 lakh in a financial year, both of which are great for international transactions.
You can refer to this link to check out the products and charges for Niyo products: Niyo Products Comparison.
We hope this helps, and if you need any further assistance, feel free to reach out! Safe travels, and let us know if you have any more questions.
