Hey @NIYOCOMM20241023QY01
Welcome to the Niyo Community!
Sorry to hear you’re having trouble linking your DCB account with the Niyo app! To troubleshoot, could you try clearing your cache and cookies, then reinstalling the app? That often helps.
If the issue persists, please send a screen recording of the error to global.escalation@goniyo.com from your registered email. Once you receive a ticket number, just let us know, and we’ll take it from there. Thanks for your understanding!
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything.