Welcome Niyo fam! :tada: This thread is your guide to setting up your Niyo account. Whether you’re new or need help with the setup process, you’re in the right place. :rocket: What You Can Discuss: Creating your Niyo account :id: Verifying your mobile number and email :iphone::e-mail: …

Thank you for your time on the call, Protima! I’m glad to inform you that the issue with your account creation has been resolved. :smiley: Congratulations, and welcome aboard! :smiling_face_with_three_hearts: If you need any further assistance, feel free to reach out here or connect with our live …

@Karthik_M Thank you so much for your time on the call today. As we discussed, unfortunately, due to not meeting the banking criteria, we won’t be able to onboard you for the Niyo SBM account at this time. :pensive: We truly appreciate your understanding and patience with us! :pray:

I have raised ticket on26th sep but still I have not received debit card and solution on my issue What is the status of ticket - #2536982 ??

Hey @prashant_barade , Welcome to the Niyo Community! :raised_hands: Thank you for reaching out. Upon reviewing your account, we can see that you have already raised a ticket (ID: #2536982), and our team is actively working on resolving the issue. As discussed over the call, we kindly reques…

I have been a Niyo user since a long time and is extremely happy with the service provided. I had a Niyo Equitas savings account but recently I was communicated by Equitas bank that my account would be closed due to non-serviceable pincode. Though it is a sad update there is nothing I could do about…

Hi @sayantan Welcome to the Niyo Community! :raised_hands: Allow us a window to have this checked and assist ahead.

Hey Sayantan! Thank you for joining the call with me. I hope I addressed all your concerns regarding onboarding and the Equitas account. :bulb: As we discussed, please proceed with completing your VKYC for the SBM savings account. Once it’s set up, you’ll have the option to select your preferred c…

Hey Preeti! Thank you for listening patiently and helping me out; and addressing all my concerns. I had a pleasant experience interacting with you. I will certainly complete the VKYC for SBM shortly. Thank you

The pleasure is mine! If you need immediate assistance, don’t hesitate to reach out to our live in-app chat team. :smiling_face_with_three_hearts:

Hey Preeti! Hope you are fine. As discussed earlier, I have completed the VKYC at SBM bank and this message is showing whenever I am trying to check the status of account opening. “Hold on we are creating your account. Iƒ the account is not created within 4 hours, please reach out to us at global@g…

Facing issues with Niyo Account Setup or Card Ordering? Get Help Here!

Support & Troubleshooting Help

Preeti (Preeti_Niyo) October 15, 2024, 2:44am 170

Hi @sayantan

Welcome to the Niyo Community!

Allow us a window to have this checked and assist ahead.

Topic		Replies	Views
Ask anything Niyo Card here! All things Niyo Cards	406	6683	April 23, 2026
Onboarding with Niyo DCB Bank \|\| Issue with account creation Support & Troubleshooting niyo-global , onb-niyo-dcb	136	1751	May 7, 2026
Beta Version - Niyo Global in partnership with SBM Bank India (State Bank of Mauritius)🌎 Support & Troubleshooting	371	16408	September 14, 2022
Niyo DCB Debit Card: Benefits, How-To, and Common Questions! 📧 All things Niyo Cards	126	5974	June 25, 2025
I need Niyo Global card urgently as I need to go to USA for my Masters Partnership Banks dcb-bank	67	2889	November 22, 2021

Facing issues with Niyo Account Setup or Card Ordering? Get Help Here!

Related topics