Hi @NIYOCOMM2024100582IH
Welcome to the Niyo Community! 
We’re here to assist you with your concerns about SBM account creation. We tried connecting on a call with you, but it wasn’t answered.
Please share with us the error recording you’re encountering while applying at onb-global@goniyo.com from your registered email ID. This will help us to investigate and resolve the issue for you.