Hi Niyo Team,
I am completely stuck on the PAN/Aadhaar verification stage of my Niyo DCB onboarding.
The executive who initiated my application typed my name with an extra initial. This has caused an automated name mismatch error against my Aadhaar registry data, and my onboarding screen is now completely stuck.
Could a community manager please look into this and request the backend tech team to completely reset my onboarding session or Update my PAN name without initial? This will allow me to proceed.
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Registered Phone:
Summary
9901005060
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Registered Email:
Summary
I have my ePAN cards ready to upload or share over a secure DM if required. Please help expedite this! Thank you.
Mohideen
