Booking id : 68ae8e8de4ead9141b5be206 I had applied for an e-visa through the Niyo app but was unable to upload documents, so I had to cancel the process. The cancellation has been confirmed, but I haven’t received any notification regarding a refund. Could you please initiate the refund process an…

Hi @Abhishek_Bhardwaj1 , thank you for your valuable time on the call. As discussed, your refund has already been initiated and should be credited to your account within 4–5 working days. We truly appreciate your patience and cooperation.

Hi @Abhishek_Bhardwaj1 , Welcome to the Niyo Community! :hugs: We apologize for the inconvenience caused. Not to worry, please allow us some time to get this checked and assist you further.

I got the refund. Thank you for all the support.

Hi @Abhishek_Bhardwaj1 , Thank you for confirming, and we’re happy we could support you through this. Wishing you seamless experiences ahead with Niyo—have a wonderful trip!

[image] Nith_In: Thank you for confirming, and we’re happy we could support you through this. Wishing you seamless experiences ahead with Niyo—have a wonderful trip! It’s wonderful to see the Niyo staff respond so promptly! It’s good when problems like this are handled amicably.

Hey @EcoTraveller21 That’s wonderful to hear! :blush: We truly believe in resolving concerns with care and transparency, and it’s great to know you felt that in your experience. Thank you for your kind words and encouragement — it keeps us motivated to keep doing better every day! :blue_heart:

E-visa cancellation refund not initiated

Travel services & Visa

EcoTraveller21 (James ) October 29, 2025, 10:56am 6

It’s wonderful to see the Niyo staff respond so promptly! It’s good when problems like this are handled amicably.

Topic		Replies	Views
Unable to send support details from app Support & Troubleshooting	1	86	April 15, 2024
International Refund Related! Support & Troubleshooting niyo-global , international-refund	80	2931	November 10, 2025
Transactions and Refunds on Niyo Cards Help niyo-global , niyo-sbm , niyo-dcb , refunds , transactions	1378	14198	May 2, 2026
Haven't received refund of 450€ on my Niyo Global Support & Troubleshooting	9	1466	May 22, 2024
No refund (nearly 4 weeks) USA niyo-x	6	186	June 10, 2024

E-visa cancellation refund not initiated

Related topics