Unable to send support details from app

I want raise a compliant about refund through Niyo App, but it shows below error while clicking submit button

“Oops something wrong”

I have also sent email to global@goniyo.com with this details… but no body responds…it is 4 days now

Hi Nikhil,

Apologies for the inconvenience you’ve experienced. Could you please provide me with the complaint number associated with your refund request? With that information, I’ll be able to follow up on your behalf and ensure that your concern is addressed promptly.