I had applied for an e-visa through the Niyo app but was unable to upload documents, so I had to cancel the process. The cancellation has been confirmed, but I haven’t received any notification regarding a refund. Could you please initiate the refund process and update the status on the app?
As discussed, your refund has already been initiated and should be credited to your account within 4–5 working days. We truly appreciate your patience and cooperation.