When I travel abroad, if I switch my Niyo registered SIM card with the local sim card of that country, does the Niyo Global app log out automatically?
If that is the case, I won’t be able to log in since I won’t have international roaming on my registered SIM card and will not be able to receive any OTP SMSs for logging in.
Please let me know whether the app will log out automatically or whether it will still be logged in even if I remove the registered SIM card.
Hey @Gowtham_K! Welcome to Niyo Community!
The app may not get logged out automatically when you travel abroad. You should be able to login into the app using the passcode. If you try to change or forget the app passcode, then it gets logged out.
Currently, we do not have the facility to change the mobile number. If you are travelling abroad, we suggest you keep your registered mobile number active because app-related OTPs will be sent only to the registered mobile number. You may receive transactional-related OTPs on your registered email.