Card redelivery issue

I ordered SBM niyo card on 26th june but it got returned to the bank on 5th july due to the fault of either courier prtner or bank. But till today the have not dispatched my card again. Whenever I speak to them the kept on saying it takes 20-25 days to deliver the card again but it has been already 1 month still they didn’t even dispatched the card . Now What should I do? I am leaving India at the end of this month so How to get my card soon?

Hey @Mahboob_Alam

A warm welcome to our Niyo Community :slightly_smiling_face:

This is certainly not the experience we wanted you to have. We’ve highlighted you concern with the team for needful action. Kindly allow us the window to work on this and get back to you with an update.

Ranjith M

Hello @Mahboob_Alam ! As we checked, your debit card was dispatched through Bluedart under AWB # 40479623295 and the status shows delivered. We request you to please confirm if you have received the same. - WB