Hello,
I am unable to order my card due to “pin code not serviceable”, but for my friend who has ordered his card and put my address got delivered. I have been raising tickets and asking for a resolution from the day I created my account. The customer care people asked for 2 days every time I talked to them on chat and I have seen no resolution from the past 25 days. I have to keep on following up from my side every 2 to 3 days asking what is the progress they say that my issue has been escalated and it taking them longer than expected. This is too frustrating
Hey @Mihir_Marur
A warm welcome to our Niyo Community 
We’re getting this checked for you. Kindly allow us to get this highlighted with our team and get back to you with an update.
Gracias,
Ranjith M
Hello @Mihir_Marur! We see that the reported issue has been resolved. Please reach out to our Live chat support by navigating through the Menu->Support section in the Niyo SBM app if we can ever assist in the future. - WB