Cannot see my Account and Card in Niyo App

Help required.
I had existing DCB bank savings account , I was unable to process from the app, later i contacted my local DCB bank they created a new account and I got Niyo DCB debit card, but the problem is when I login into Niyo Global app using same phone number It doesn’t show me the card or any account details rather it asks to apply for Niyo DCB Card which I already have.

Hi @isamomin,

Apologies for the inconvenience you’ve experienced.

You can drop an email to from your registered email ID so that the concerned team can get this checked and resolve this at the earliest.

Thank you for your understanding.