Hi! I am Adittya Chaudhuri and a user of Neo card. I am now in Germany. Today, I transferred a sum of Rs 40000 and Rs 1000 from my SBI account through IMPS to my DCB bank account 08714600000301 linked to my Neo card. Although I received the sms that my DCB bank account was credited with the money (Attaching the sms screenshots), my card balance in the Neo app remained unchanged. It’s been 2 hours. Please help me, this is urgent. I am happy to give further details.
Thanks and Regards,
Adittya Chaudhuri
