Hi Mehar, the bank’s delivery team attempted to contact you to deliver your card but was unable to reach you. Could you please let us know a convenient time for you? This will help us ensure the card is delivered promptly.
Thank you for your cooperation! 
Can I pay my daughter colllege fee abroad using this app
Hello @NIYOCOMM202412074L7B,
Welcome to the Niyo Community! 
Absolutely, you can easily pay for your daughter’s college fees with Niyo Global!
Just download the Niyo Global App 
from the Play Store or App Store and complete your onboarding—it’s super simple! 
For more details, feel free to check out 
Goniyo Website 
.
We’re here to make this process seamless for you! 
Let us know if you need any help along the way! 
How can I create virtual debit card for one time use for online usage only so as to prevent misuse in case card details are hacked
Welcome to the Niyo Community!
We understand your concern about online security! 
Virtual debit cards are only active during onboarding and until the physical card arrives. Once you receive the physical card, the virtual one is disabled.
For one-time online usage, we currently don’t have an option for a virtual card, but I recommend enabling transaction limits or locking your card through the app after usage to prevent misuse. 
Let me know if you’d like assistance with setting that up! 
3 posts were merged into an existing topic: Transactions and Refunds on Niyo Cards
Today I checked my niyo dcb card delivery status which is through blue dart courier and I shows the delivery is rejected.
Tracking ID - 16564320301
Hey @Ayush_Dey
Welcome to the Niyo Community! 
We’re here to look into your concerns regarding the debit card delivery 
. Please give us a moment 
to check this and assist you further 
.
The status of my niyo global card delivery through bluedart is showing rejected . I have tried contact with WhatsApp support but that didn’t help at all. Please give any type of clarification as soon as possible.
Hi @Ayush_Dey,
We sincerely apologize for the inconvenience!
We’ve checked with the card delivery team and found that your Niyo Global card couldn’t be delivered due to an unserviceable pincode. But don’t worry! As soon as the card is returned to us, we’ll promptly resend it via Speedpost to your registered communication address. We truly appreciate your patience and are here to assist you every step of the way!
@Nith_In @Preeti
The pincode of local is changed recently. Now it is 743372. Please don’t opt for India post they delayed too much. my flight is near. You u can call me I can elaborate.
Hi @Ayush_Dey,
Thank you for your valuable time on the call! As discussed, we will arrange a callback from the DCB Bank team on Monday. We truly appreciate your patience and cooperation.
Appreciate your cooperation in this matter.
@Nith_In You can arrange the callback now . I am currently free.
Hi @Ayush_Dey,
Thanks for sharing your confirmation. We will notify the relevant team to get in touch with you shortly. 
@SuryaK.inc @Nith_In Please arrange the call by today
Hi @Ayush_Dey,
Sure, we will ensure that you receive a call today. Your patience and understanding are greatly appreciated. 
Hi @Ayush_Dey,
We tried calling you at 735xxxx081, but the number was switched off so we couldn’t connect. We request you share a preferred time to call you and please be available on the number so that we can get in touch with you to assist you further.
First of all thats not my number. And I just have a call with dcb the said I first have to change my pincode then they will dispatch the card. And for that I have to visit my branch. But my pincode is still a valid one in past I have recieved courier at this address. And I don’t have time left to go the bank submit it a request to change the address and then wait for the card to come home.
So bad It was a waste of both of our time
Hi @Ayush_Dey
We regret the inconvenience and the miss from our end. We will arrange a callback at 89xxx185 shortly. We appreciate your patience.
