Hi Chitrang, @NIYOCOMM20250718704W
We understand your concern and truly appreciate you bringing this to our attention. Your feedback is valuable and has been shared internally. We’ll ensure greater clarity in future promotional emails and messages so that all users have a better understanding going forward.
Thanks,
Any timeline when this feature of fund transfer to IBKR or elsewhere is going to be available?
@Chitrang, at the moment, we’re unable to provide a specific timeline for when the fund transfer feature to IBKR or other platforms will be available. Rest assured, your interest is noted, and we’ll keep you posted once this goes live.
Let us know if there’s anything else we can help you with.
My issue is resolved. Thank you for the quick response
Hi @Surya_Padala,
Thanks for your confirmation here. It was our pleasure assisting you.
Hi Ashish, @NIYOCOMM20250729UKWP
We apologise for the inconvenience. Please elaborate on your concern/query so that we can assist you promptly.
I am planning to visit Vietnam soon. Can I use Niyo Global debit card there? I want to use my card majorly at restaurants and shopping.
Thanks.
Welcome to the Niyo Community! 
Yes, you’ll be able to use your Niyo card in Vietnam without any hassle! 
It works smoothly wherever Visa services are accepted—whether for payments or ATM withdrawals. Plus, with zero forex markup, you get great exchange rates and no hidden fees.
To explore all features, benefits, and charges, visit: goniyo.com/zero-forex-card
If you have any questions or need help, feel free to reach out—we’re always here for you. Safe travels! 
Hi,
Is it possible to transfer funds from my bank account app to Niyo internationally without the regestered sim in the device? If the sim is inserted once and registered?
Hey @Anand_Mahadevan
Welcome to the Niyo Community!
We understand your concern, kindly allow us an oppurtunity to connect with you and address your concerns promptly.
Hey @Anand_Mahadevan
We tried reaching out to you over a call but couldn’t connect. We’d like to inform you that you can continue using the Niyo app with an eSIM linked to your registered mobile number. In terms of fund transfers:
You can receive or transfer the funds from any Indian bank account to your Niyo account.
International inward remittances to your Niyo account are also supported.
However, outward remittance to an international account from Niyo is not allowed, except for education-related purposes under the applicable guidelines.
We hope this clarifies your concern. If you need any further assistance or have additional queries, please feel free to share the details with us — we’ll be happy to help!
cant able to generate pin says failed to set card pin for two straigh days please help me with this
Hi @Dheraj_Kumar,
Welcome to the Niyo Community!
We’re sorry you’ve been facing issues while setting your card PIN. Please allow us some time to look into this and assist you further.
Hi @Dheraj_Kumar,
We tried to locate your details using the email ID registered in the community, but were unable to find them in our records. Could you please share your registered mobile number or email ID via DM so we can check and assist you further? We appreciate your cooperation and look forward to resolving this for you.
I just wanna ask Does Niyo forex card by DCB Bank works in mainland China ?
Hi Yahiya, @NIYOCOMM202508083AJR
Welcome to the Niyo Community!
We would like to inform you that the Niyo DCB card works in China for Online, POS and ATM transactions. If you need any help, please contact us via the in-app chat support or email us at global@goniyo.com, and we will assist you.
Hi Team , while applying for niyo DCB debit card I accidentally filled the annual income as my monthly income.
So, can you please help me to edit the application or can let me know how I can restart the process. As my video KYC also got rejected because of this discrepancy. Thanks in advance.
Welcome to the Niyo Community!
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything 
