App not working

I am an international student in Australia and not able to access my app as it asks to reset my passcode and otp is sent to a number which has no signal in australia. so how to change the number or send otp to my mail id


Welcome to our Niyo community :innocent:

We certainly understand your discontent and concern. We recommend you check for any possibility to activate your SIM with an international roaming facility to receive OTP. Since the OTP is only shared with your registered mobile number.


I am an international student studying in Australia.
How can I change India number to Australia number in account

Hey @GANDESRI! Currently, we do not have the facility to update the mobile number. Your feedback has been noted, and we’ll try to bring this facility in the future.