Locked out of app

Hii this is Aaron here.
I registered with Niyo when I was in India. I recently moved to Ireland and I’m unable to access my niyo account due to the passcode. Now my Niyo account is temporarily locked this incident took place on 28 of August and I’m trying to send OTP to my Indian number. However, I’m unable to receive it. Can you please help me here.

Hey @Aaron! App-related OTPs like passcode reset will be sent only to the registered mobile number. And we believe that you were able to access your Niyo Global app. For further help, reach out to our live chat support.