Hey Team,
I was trying to get my niyo debit card activated with dcb and while filling the details, i gave the occupation of mine incorrectly, My video kyc was rejected because of that and the person on call didnt give me a solution for this, I don’t see an option to change it, please help me with this as i will be traveling to us in 2 weeks
Welcome to the Niyo Community! 
I understand the inconvenience you’ve faced regarding the incorrect occupation details during your Niyo DCB debit card activation. Let’s get this sorted out for you promptly.
Please drop an email to global@goniyo.com from your registered email address. In your email, kindly mention your concern along with your correct address, and Pincode. This will allow our team to review your case and assist you in updating the information accurately.
Appreciate your understanding.
Hi, I am replying to this post because I am facing kind of similar issue with failed video KYC due to wrong input in income slab. I have reached out to @global@goniyo.com and global.escalation.@goniyo.com both where I was intimated that assistance will be provided by physical visit by branch representatives within 2 working days, but no response henceforth.
I tried to reach out once again but email delivery failed.
I am requesting you to help me as early as possible.
Looking forward to hear from you.
Hi @Mrunal_Salvi,
Welcome to the Niyo Community! 
I understand you’re facing an issue with your DCB Global Debit Card onboarding.
No worries! To resolve this, please visit the nearest DCB Bank branch to complete your account setup. You can locate the closest branch using this link: DCB Bank Branch Locator.
Once your account is set up, you can reach out to us so that we can assist you further.
Thank you for your understanding!
