Very slow IMPS process

Partnership Banks
1

The app is extremely slow to even start the IMPS process.

  1. Goto “Transfers”
  2. Select a payee.
  3. Then it’s a looooooooooooooong wait before the OTP screen.
  4. After entering OTP, a relatively short time, and it succeeds.

Is it really that slow, or am I the only account that is impacted by slowness?

See video below, had to crop it due to file size constraints.

2

Hey @Altaf_Parkar! Welcome to Niyo Community!

The delay in accessing the app and transferring the funds is due to maintenance activity and we are sorry about it. This has been resolved now. You should be able to transfer the funds without any delays. For further help, you may reach out to our live chat support through the Niyo SBM app.

Regards,