Unable to sign up for Niyo Global

I am trying to sign up for Niyo Global , where it asks me to record a 5 Seconds video for verification. The verification just doesn’t happen. I click on take video, show my face and keep blinking, after the timeout either it says something went wrong, try again later or nothing happens and I am returned back to the Take 5 Seconds video screen. I have tried this again and again over 3 days, kindly guide me.

Hey @MakManoj! Welcome to Niyo Community!

Thanks for your time over the call. I believe that you were able to complete the live video verification using a different device and hope all your queries have been answered. For any help, you may reach out to us and we are happy to help you.

Stay safe!


@Deepak Thanks for the quick turn around. Yes I was able to complete the step from a different device.