Hi ,
From the moment i have received my physical and i am not able to make any online transactions.
It keeps failing with the error “ transaction decline by card issuer”.
On speaking to sbm they said its a niyo global problem. Kindly help
1 Like
let me check and come back to you
any update on this … i need to make online transactions and this issue is really blocking me.
I opened an account last week only and was not expecting this
@sheshdharjha any update on this ??? how long do u need to get back with a response??
@Wasim_Al_Basha can i get a response on this… its been almost 3 days and i have had no resolution from niyo.
And given the number of complaints against the company in the community seems like all these services are just fake
Hello @Gopal_Chandak! We regret the inconvenience caused. Upon checking, we are unable to find the declined transaction logs. We also noticed that you made a successful ECOM transaction today at 01:38:11 PM.
We request you to please re-try the transaction. It should go through. Incase, if any persist. Please take a screenshot of the error message and reply to ticket ID : 1377077 so that we can assist you further. - WB
