Am in Dubai and not able to perform any transaction, with more than 5 lak in account am not able to use my money, customer care is worst. I guess it’s a scam better to get card from your bank. It’s been more than 3 days they are not able to resolve the issue. My entire money is with them. Planning to file a complain in RBI. Just imagine my situation am helpless. There is no human interaction only live chat keeps entertaing you with pretyped messages
Hey @Rakesh87! Welcome to Niyo Community!
We deeply regret the inconvenience. It shouldn’t have happened. This has been highlighted to our team, and we are constantly following up on it. Kindly allow us some time, and we’ll try to have this fixed. Rest assured, your funds will be safer.
A post was merged into an existing topic: My Account blocked with no reson. Horrible experience
My situation is also not diiferent. I’m in Sweden, and I can’t do any transactions with the card. Is this a financial fraud?