ok thanks! will try this
Hi,
I am not able to set upi pin in phonepe. When I click on add bank account and select SBM India, it says there’s no account linked with your phone number. Please help
@ashrithjain facing the same issue!
Also, I’ve added money through imps, neft and Upi methods to my account but my app says they can’t connect to bank servers! I hope this isn’t how it goes. Right after creating the account, they can’t connect to bank servers.
I am travelling on the 8th of Aug and live in Delhi and I need to order the card asap. Can you please help out with this! or is there a way to get the card mailed to a USA address?
Hey @Nishster ! Welcome to Niyo community. Regret the inconvenience caused. Kindly update the app to the latest version from your device’s store. Later, make sure to follow these steps: Trouble adding funds and setting UPI pin - #4 by ashrithjain
The debit card will reach you within 6-15 business days from the date of ordering the card. So, plan accordingly.
No! We cannot ship your card to a USA address as of now. We only deliver the card in India.
If you need further assistance, feel free to reach out again!
Cheers,
Ashrith
Hey @ashrithjain I already updated all the apps and have the latest version of the Andriod as well. Please help me fix this, is there a way to do this on the Web?
Hey @Nishster ! Could you please DM us the help you need?
Hey @ashrithjain, it says I cannot dm you as I don’t have permissions!
Hey @Nishster ! Could you please specify the issue you’re facing so that we can help you in a better way?
Hey @ashrithjain , as i have explained previously:
I transferred 4875 rupees 1 hour back but haven’t received any mail acknowledging the transfer from SBM or in my app.
I need help
- setting up my UPI pin (it says my phone no. is not registered with the bank on gpay, phonepe etc, have updated all the apps)
- getting the bank servers to work and update my Niyo app (it shows last updated at 10:53 pm), and
- order a card as I leave for the USA on the 8th of aug!
Please help me out. I absolutely love the Niyo global card service, all the reviews and recommendations are awesome.
You said I should dm you, I tried but you haven’t given the permission to me and now you’re asking for the details here. I would like to provide my phone no. and email address for easier resolution, so please allow me to dm you!
thanking you
Hi @ashrithjain
I am not able to set upi pin in phonepe. When I click on add bank account and select SBM India, it says there’s no account linked with your phone number. Please help
Hi All,
We are facing some issue with our partner bank’s UPI link, we hope to solve this over the weekend.
Regards
2 Likes
Facing the same issue. UPI app says phone no. is not registered with the bank. @Vinay_Bagri @ashrithjain what can I do here?
Hello there actually i am not able to set UPI pin ,it says please try later all the time ,How to resolve this ??
Hi @Shubham0720, regret the delay in response. As we checked our team will is working on your concern through the reference ID: 1319632. We have escalated this to the bank on your behalf, and we will try to update you as soon as we can. For further assistance reach out to the global@goniyo.com our team will be happy to assist you better.
Wanted to link my newly opened dcb bank acc to upi, but unable to do so. Tried from the niyo app and google pay.
Hello @NIYOCOMM20241022Q8SY
Welcome to the Niyo Community! 
We are here to look into your concerns. Allow us sometime to review this and assist ahead.
Hi Jyoti, we tried to reach you by phone but couldn’t get through. We’re escalating your UPI concern to the bank team and will connect with you as soon as we have an update.
Thank you for your patience!
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything. 
Hi Jyoti, thanks for joining the call! As we discussed, I see that you haven’t received your physical debit card yet, which is why you’re unable to link your DCB account with UPI. 
Once the card arrives, you can try linking it again. I hope we were able to address your concerns. Please let us know if you need any further assistance—we’re always here to help! 
My Physical card has also arrived. I have set the ATM Pin. But still I’m unable to set up my Niyo UPI through the app. It’s Niyo DCB Debit card
Hey @Chandan_Das
Welcome to the Niyo Community!
We regret the inconvenience that you’ve encountered. Kindly allow us an oppurtunity to have this checked and assist you further.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything.
