Hello Niyozens! :wave:t3: If you’re having issues with transactions or refunds (domestic or international) on your Niyo card, this is the place to discuss and get help. :hammer_and_wrench: What to Talk About: Problems with transaction approvals or declines :x: Delayed or missing refunds…

Hey @Nara_Deeraj Thank you so much for your kind words and for taking the time to share your experience with us. :blush: We’re truly glad to know that your concern regarding the flight booking was addressed smoothly and that the support provided was helpful. We’d also like to sincerely thank you fo…

Hey @Deepak_Leekha , We’d like to inform you about the status of your transactions. Transaction 601706281623 was successful, and the merchant has already claimed the amount. For transactions 601706899297, 601706455895, and 601706509124, the merchant did not settle them, so the funds have been credi…

I had transferred Rs 7000 to my DCB bank account on Thursday (20 March 2026) and again Rs 5 today (23 March 2026). The transaction was successful and is confirmed by alerts@dcbbank.com as shown in the attached screenshots. Money has also been debited from the source account. However, even after mul…

I am facing the exact same issue. I had transferred Rs 7000 to my DCB bank account on Thursday (20 March 2026) and again Rs 5 today (23 March 2026). The transaction was successful and is recorded by the DCB bank accounts as shown in the attached screenshots. However, even after multiple attempts t…

Hey @rajas8 Welcome to the Niyo Community! :hugs: We’re sorry for the inconvenience caused and appreciate you taking the time to share detailed information about the issue. We understand your concern regarding the balance not reflecting despite successful transactions and the difficulties faced wh…

Hey @Abilash_Rengasamy Apologies for the inconvenience caused. While the Niyo Debit Card generally works for international transactions, there may be certain merchants where adding the card directly to the app might not be supported due to security reasons. In such cases, you can try entering your …

[image] saraswathi.r: In such cases, you can try entering your card details at the time of payment and proceed with a direct transaction. Thanks @saraswathi.r but on “In such cases, you can try entering your card details at the time of payment and proceed with a direct transaction.” This sug…

Hey @Abilash_Rengasamy We understand your concern. We would like to inform you that the issue has been highlighted to the concerned team, and we shall get back to you once we hear from them. We appreciate your patience till then.

Hello, I’m trying to add Niyo Global Debit card in Grab app for Singapore and it doesn’t get added and gives me card error. I have activated all online international transactions. Not sure what is the issue. Have you guys faced this and is this a known issue with Grab? Any insights?

Transactions and Refunds on Niyo Cards

Support & Troubleshooting Help

Abilash_Rengasamy (Abilash Rengasamy) March 22, 2026, 4:14am 1339

Did the Niyo Global Debit Card work with Grab app for Singapore? I’m facing issues in getting the card added to the app.

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Transactions and Refunds on Niyo Cards

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