Hey @NIYOCOMM20260223ULG1 ,
Welcome to the Niyo Community! 
Thank you for your time on the call. We totally understand your disappointment and deeply regret the trouble you’ve experienced. As discussed, we’ve forwarded the issue to the concerned team for review and will follow up constantly. We’ll make sure to keep you informed of further updates. We appreciate your kind understanding and patience in the meantime.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything 
