I need assistance with closing my niyo sbm account. I’ve already emailed your support team at global@goniyo.com regarding my concern about the card issuance fee, even though I haven’t used the card. Could you please look into this and help me resolve the issue? Thanks in advance!
Razia, we sincerely apologize for the trouble you’ve faced in closing your SBM account and for the lack of assistance. We have noted that ticket 2566314 has been raised regarding your issue. Please allow us some time to coordinate with the bank team, and we’ll work to resolve your concern as quickly as possible. Thank you for your patience!
I want to close my account but I couldn’t find a way to do it, can someone explain on that topic ?
Welcome to the Niyo Community! 
To proceed with closing your Niyo SBM account, please send an email to global@goniyo.com from your registered email ID. In your email, kindly mention your request to close the account and attach a self-attested copy of your PAN card. If there’s any balance in your account, please also include a cancelled cheque so we can complete the closure process smoothly.
If you need any further assistance, feel free to reach out. We’re here to help!
