How to close Niyo DCB savings account?

Support & Troubleshooting
,
1

I want to close my Niyo global DCB bank account

1 Like
2

Hey @Om_bhalwankar ,

Welcome to the Niyo Community! :raised_hands:

We regret to learn that you’re considering closing your Niyo account. Please note that Niyo offers are a one-time opportunity, and once your account is closed, you will not be able to reopen or avail of our services in the future.

If you are still certain about your decision, you can close your account by visiting your nearest DCB Bank branch. For your convenience, please find the link below to locate the nearest DCB branch: DCB Bank- Open Savings Account | Convenient banking via Internet or Mobile Banking App

Should you have any concerns or if there’s anything we can assist you with before you make this decision, please don’t hesitate to reach out to us via live chat feature within the app. We would love to continue serving you and are here to help.

1 Like
3

Hi I would like to close account. I sent email to Niyo team but not getting any replies

1 Like
4

Hi @NIYOCOMM202504265P4H

Welcome to the Niyo Community! :raised_hands:

We’re here to help! :blush: Could you please share the ticket ID for the email you raised? :e_mail: This will help us check with the team and guide you further. :magnifying_glass_tilted_left::speech_balloon:


Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.


Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.


And don’t forget to explore the Travel with Niyo category for even more travel content!


We’re always here if you need anything :raising_hands:

5

hi i want to close account Niyo global card please help

6

@NIYOCOMM202504265P4H Could you please share the ticket ID for the email you raised? :e_mail: This will help us check with the team and guide you further. :magnifying_glass_tilted_left::speech_balloon:

7

Ticket id is SR1540427

8

Thank you for sharing the ticket ID @NIYOCOMM202504265P4H, kindly allow us a window to review your concern and assist you further.

9

Hey @NIYOCOMM202504265P4H

We have highlighted the issue to the concerned team and we shall ensure to keep you informed once we have an update. We request your patience till then.

10

I want to permanently close my niyo global account emergency I had my ticked id 181694

Please help me emergency close my account

11

Hey @sairaviteja43,

Welcome to the Niyo Community! :hugs:

Please allow us some time to check your request and assist you with the account closure. We’ll get back to you at the earliest.

Appreciate your patience!

12

Please close my account

29614600000338 account number

13

I want to close permanently my niyo global account total sbm and DCB banks please emergency

14

Hi @sairaviteja43,

We tried reaching you over a call but couldn’t connect. We see you have accounts with both DCB and SBM banks, and please note that the closure process is different for each.

For closing your DCB savings account, you’ll need to visit the nearest DCB branch—you can locate one here: Find the Nearest DCB Bank Branches & ATMs.

Regarding your SBM account, we see you’ve already raised multiple tickets, and your request is in progress under ticket ID 181711. Our team will get back to you on that soon.

Thank you for your patience and understanding as we assist you through these processes.

15

Hey @NIYOCOMM202504265P4H

As per the update received from the bank, your account has been marked under lien, due to which the closure request couldn’t be processed. The bank has also communicated this status to you.

We kindly recommend you to coordinate directly with SBM Bank to understand the reason for the lien and initiate its removal. Once cleared, you may proceed with the account closure. You can reach SBM Bank at :telephone_receiver: 1800 209 9335 or :e_mail: customercare@sbmbank.co.in

Thank you for your understanding!

16

Hi Saraswathi,

Thank you for the update.

Could you please clarify what is meant by “lien” in this context? I have already cleared the complete amount on my account, so I am unsure why there is a lien placed. Kindly recheck with the bank and let me know the exact reason and next steps.

Looking forward to your response.

17

Hi,

Could you please clarify what is meant by “lien” in this context? I have already cleared the complete amount on my account, so I am unsure why there is a lien placed. Kindly recheck with the bank and let me know the exact reason and next steps.

Looking forward to your response.

18

Hi @NIYOCOMM202504265P4H,

A lien typically means that a certain portion of your funds is on hold by the bank and cannot be used until the bank releases it. This can happen for various reasons. As this is managed directly by SBM Bank, we kindly suggest reaching out to them through their official support channels for detailed clarification and faster resolution.

19

Hi please find my June account statement attached. I don’t have any negative balance. Please close my account as soon as possible.

20

Check my account statement attached I don’t have any dues. Please close the account. This is very bad experience for me. I have raised this request minimum 10 times till now.