It has been 5 days since I booked my remittance. Despite multiple follow-ups, I have received no response. On Sunday, I received a call from a Niyo agent asking how satisfied I was with the international transfer service. I provided positive feedback at the time, but I realize now that I was mistaken. It is truly disappointing that I am unable to track the transaction status and have not been informed about the resolution. Additionally, it is very frustrating that there has been no response in the chat section for days, even though I initiated the conversation multiple times Tickids 2480005, 2477657
Welcome to the Niyo Community! 
We are sorry for the inconvenience caused. We have highlighted this to the concerned team and they will reach out to you as soon as possible.
Thank you for your understanding!
