Refund My Account Balance & If possible to Reopen or Active Account

Support & Troubleshooting Help
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Hi @Shazia1,

Welcome to the Niyo Community! :hugs:

We sincerely apologize for the inconvenience and challenges you’ve experienced. We completely understand your concerns, especially regarding the issues with your account closure. Since you’ve already emailed, we recommend following up with Equitas Bank’s customer support team at customerservice@equitasbank.com or reaching out via WhatsApp at 8122 483 766 for quicker assistance.

Thank you for your patience, and we truly appreciate your understanding as they work to resolve this for you.