I am trying to register for the Niyo global international card. I completed the registration process but it’s showing stuck at processi your wealth account from the last few days. Can this be helped?
Hey @Jahnavi_Polsani! Welcome to Niyo Community!
Regret the inconvenience.
We’ve introduced a new onboarding flow for the android users. A few of the users similar to you are stuck on the account creation pending page and it’s slightly taking a long time than expected. This issue has been highlighted to our concerned team and they are working on it. Rest assured, we’ll connect with you as soon as we receive an update on this.
Regards,
Hi I am stuck in processing your wealth account for a long time after completing my ckyc process. Please let me know what can be done.
I want to open a dabit card with new number but the niyo global app saying that my old number have pan details but i didn’t open anything yet from niyo global that’s so sad
Welcome to the Niyo Community! ![]()
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
*We’re always here if you need anything ![]()
Hey @foxwillycalcutta,
We tried reaching out to you over the call but were unable to connect.
We request you to kindly share your old and new mobile numbers along with a details of your concern via email at “onb-global@goniyo.com”, so that we can look into the issue on priority and assist you at the earliest.