Onboarding issue ‘stuck’

I am trying to register for the Niyo global international card. I completed the registration process but it’s showing stuck at processi your wealth account from the last few days. Can this be helped?

Hey @Jahnavi_Polsani! Welcome to Niyo Community!

Regret the inconvenience. :bowing_man: We’ve introduced a new onboarding flow for the android users. A few of the users similar to you are stuck on the account creation pending page and it’s slightly taking a long time than expected. This issue has been highlighted to our concerned team and they are working on it. Rest assured, we’ll connect with you as soon as we receive an update on this.


Hi I am stuck in processing your wealth account for a long time after completing my ckyc process. Please let me know what can be done.