Hey @Drbru
Welcome to the Niyo Community! 
We sincerely apologize for the inconvenience caused by the sudden account closure by Equitas Bank. 
This situation should not have occurred. The closure is due to a non-serviceable PIN code, and the bank must have sent a prior email to your registered email ID. 
The remaining balance will be sent to your communication address as a DD. 
For further assistance, we kindly request you to reach out to them at customerservice@equitasbank.com or contact them at 1800 103 1222, Monday to Friday between 9 AM to 6 PM. 
You can also connect with the Equitas team on WhatsApp at 8122483766 for any help. 
Thank you for your understanding and patience! 
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything
