Hey @Mohd_Junaid_17_glb_0
Welcome to the Niyo Community!
We sincerely apologize for any inconvenience caused by the sudden account closure by Equitas Bank. This should not have happened, and we completely understand your frustration. The closure is due to a non-serviceable PIN code or other specific reasons. Equitas Bank should have already sent you an email on your registered email ID regarding this matter.
Please note that any remaining balance will be sent to your registered communication address via Demand Draft (DD) within 15 working days. For further assistance, we kindly request you to reach out to Equitas Bank at customerservice@equitasbank.com
or call 1800 103 1222 (Monday to Friday, 9 AM to 6 PM)
. Alternatively, you can also connect with their team via WhatsApp at 8122483766
.
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything