I am not really satisfied with the SBM because of the FD .I had an FD of 1,95,000 i closed it and money not credited to savings account it is more than a week they already informed that money will be credited with in 5-7 buisness days but after that also no result still i didn’t got my money back and i didnt got any response from the bank side only getting response from Niyo costomer service they always said escalated the issue and working saying it repeatedly for past 1 week but no result. i don’t have any connection with this bank it only have single Branch in india the costomer care of the bank not at all responding
Hi Adith!
We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.
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Hi Adith!
We sincerely apologize for the delay and the frustration caused regarding your FD closure payout. We completely understand your concern about your funds.
Please be assured that we have already escalated this matter directly with SBM Bank on priority. The amount will be refunded to your account within the next few days.
We are continuously following up with the bank team to ensure this is resolved for you at the earliest. Thank you for your patience.
We tried reaching out to you over the phone but were unable to connect.
We are happy to inform you that your Fixed Deposit amount has been successfully transferred to your SBM account. Kindly log in to your app to check and verify the balance.
Please feel free to reach out if you have any further questions. You can also connect with us via our 24/7 in-app live chat or email us at "global@goniyo.com". We will be glad to assist you!
