Niyo SBM Debit Card - Diapatch Delay

Dear Niyo Admin Team,

Need some support to expedite the dispatch of Niyo SBM Debit Card.

Initially a Bluedart tracking ID was reflecting with an EDD OF 21ST AUG. However there is no link or any info on the same now.

I hope things are on track but since I shall leave station so need a confirmationon the next expected delivery date of the card.

Regards,

It is really a sorry state of affairs. There seems to be no accountability or genuine urgency to resolve the issue.

Even now, I have not received any update, and I am increasingly unsure whether my card will be delivered at all.

Request anyone from this community to coordinate and support

Hi @Anirban_D

Thank you for taking the time to speak with us today.

We sincerely apologize for the inconvenience caused by the delay in delivering your card, which occurred due to an unexpected operational issue with our courier partner. Please rest assured that your card is already printed, packed, and ready to go. We are closely coordinating with our logistics team to expedite the dispatch and prioritize your delivery as a matter of urgency.

We will keep you updated on the progress directly. Thank you so much for your patience and understanding!

Thank you for your assistance.

I have received the card.

Appreciate the support provided.

Hey @Anirban_D

Thank you for letting us know! :glowing_star: We’re thrilled that your card has arrived and that we could help along the way. Feel free to reach out anytime via 24/7 in-app chat if you need anything else. Have a fantastic trip ahead! :airplane::globe_showing_europe_africa: