Niyo Globalapp keeps stopping continuously

@Jumain_Qureshi @Zahid_Niyo While opening Niyo Global App the App keeps stopping. After entering pass code it loads for a few seconds and it is getting closed. If I remain in pass code screen or immediately after logging in and clicking on Hub option it stays on the app. Only if I got to debit card or travel it crashes. Tried clearing cache and even uninstalled and reinstalled, restarted my mobile.Still facing the issue. It was working properly till a couple of days before. Yesterday my card arrived and I was able to set my card PIn using DCB Bank website. But after that the app keeps crashing. Kindly assist on this immediately.

Hi @anitha11,

Welcome to the Niyo Community! :raised_hands:

I’m sorry to hear about the issues you’re facing with the Niyo application. Please send an email to global@goniyo.com from your registered email address and include a screen recording of the application crashes.

Once you’ve submitted your concern, please inform me so that I can escalate it to the appropriate team for prompt resolution.

Thank you for your cooperation.