Niyo global withdrawal problems in international atm

Facing ATM withdrawal issues in Switzerland. Tried 3 ATMs and all of them said “you cannot withdraw at this time”. The customer care is saying, u can try after sometime, it will work! This is how they advertise their card benefits!

Hey @Abhisek_Nandan! Welcome to Niyo Community!

As we checked, we see that you’ve tried to withdraw the funds by opting for DCC (Dynamic Currency Conversion) due to which the transaction is unsuccessful. We always recommend you complete the transaction in that country’s local currency instead of you choosing for currency conversion.

However, we see that you successfully carried out an ATM withdrawal today around 1 PM (IST). For further help, reach out to our Live Chat Support through your Niyo Global app.