1077 rs deducted from my account and its not showing in app statement and also i am unable to send money after 5-10 i received an email showing account closed
Hey @cssingh
Welcome to the Niyo Community!
We understand your concern regarding the closure of your Equitas Bank account. The account may have been closed due to non-serviceable PIN codes or inactivity, as per bank guidelines. Please be assured that any remaining balance will be sent to your registered address via demand draft (DD) within 15 working days.
In the meantime, kindly explore Niyo DCB, which offers a zero forex markup card along with several other benefits. Click here to learn more: https://goniyo.com/
For further clarity on your account closure, we recommend reaching out to Equitas Bank. You can contact them at 1800 103 1222, email them at customerservice@equitasbank.com, or connect via WhatsApp at 8122 483 766.
Hey @pranav_kumar
Welcome to the Niyo Community!
We understand your concern regarding the closure of Equitas Bank accounts due to non-serviceable pin codes and inactive accounts as per bank and RBI guidelines. While this is beyond Niyo’s control, we want to assure you that we are here to help.
In the meantime, you can explore Niyo DCB, which offers a zero forex markup card along with a host of other benefits. Click the link to learn more: https://goniyo.com/
Your trust means everything to us, and we’re committed to addressing this situation. Thank you for your patience and understanding as we work towards a solution!