Niyo products are confusing

I have a equitas account opened via Niyo. It’s fantastic, worked very well in a couple of recent foreign trips.

However, now the following pages

Does not even list Equitas as an option any more? Is that going to be closed too? Am I going to be charged a fee for the debit card now? I did not receive any email/ SMS or any other notification from Niyo saying Equitas is no longer supported? I am assuming the Equitas account will be closed shortly similar to the DCB account?

Hi @harisundara.rajan,

I’d like to provide you with an update regarding Niyo Equitas accounts. Currently, Equitas Bank has temporarily paused new onboarding processes for Niyo Equitas accounts. However, existing Niyo Equitas debit cards continue to function seamlessly for both international and domestic transactions without any additional charges.

Regarding any potential changes or closures of accounts, rest assured that we will communicate any updates well in advance. If you have any further questions or concerns, please feel free to reach out to us. We’re here to assist you every step of the way.

Have a wonderful weekend!

ah, thanks for the update. Niyo Equitas is amazing, I used it for the entirety of a recent international trip and would love for it to continue.

Thank you, as long are communications are made in advance I guess we are good.

Appreciate it !


Hi @harisundara.rajan ,

Thank you for your kind words and for sharing your positive experience with Niyo Equitas! We’re thrilled to hear that it served you well during your international trip. We always strive to keep our users informed and provide timely updates to ensure a smooth experience.

If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your continued support!

Many Thanks