Niyo DCB Debit Card: Benefits, How-To, and Common Questions! 📧

All things Niyo Cards
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Hi @Debayan_Gupta,

Welcome to the Niyo Community! :raised_hands:

It seems you’re having trouble linking your new DCB debit card to the Niyo Global app. Here’s a step-by-step guide to help resolve the issue:

  1. Clear App Cache and Storage: Go to your device settings and clear both the cache and storage for the Niyo app.
  2. Close the Niyo App: After clearing the cache and storage, make sure to fully close or kill the Niyo app from your recent apps list.
  3. Resume Onboarding: Use the following link to complete the onboarding process: Resume Onboarding. If prompted, enter the OTP to verify your mobile number.

If you continue to experience difficulties, please let us know. We’ll investigate further and assist you as needed.

Thank you for your understanding!