Niyo DCB bank account Application issue + correction ***

Niyo Product Niyo Support
1

Hi Team,
I have made an error while filling the application form for a Niyo DCB bank account. Specifically, my source of income details and income details were entered incorrectly. During the Video KYC process, this mistake was identified, resulting in the rejection of my verification. The verifier has asked me to raise a ticket with the Niyo team to get the application updated. I have created the ticket and have been following up with the team, but I have not received any updates yet. Can you please help me understand if I can re-apply or if my existing application can be corrected and re-verified?

Ticket Id# 2201315
I really appreciate quick update here since i have to travel and need this card on priority

2

Hi,
The same issue is with me
My ticket number is 2201941
I have been waiting for a reply.
Please help and assist

3

i have been trying to contact the Niyo team via email, but i haven’t received a response. Please update me if you get any solutions. How long have you been waiting for a solution?

4

Niyo team fixed the issue and re-applied