I’ve been encountering an issue trying to set up an account with DCB Bank through Niyo as I am a joint account holder in a savings account. The system keeps informing me that I’m on a waitlist, a situation that has persisted for the past two months. Could someone assist me in resolving this matter so I can have my account opened through Niyo? I have upcoming travel plans scheduled for June and need the debit by then.
Hi Kunal,
I hope you’re doing well.
I apologize for the inconvenience you’ve experienced. To address your concern, could you please send an email to global@goniyo.com? Our dedicated team will assist you in resolving the issue promptly.
If you’ve already reached out via email, could you kindly provide me with the reference complaint number? This will help me track the status of your query and provide you with a timely update.
Thank you for your cooperation, and I appreciate your patience as we work to resolve this matter.