Hello @mohanbp
Welcome to the Niyo Community! 
We’re here to help! 
Please allow us some time to review your concern and assist you promptly. Alternatively, you can share the ticket ID you raised via email, and we’ll check that with the team. 
For any immediate assistance with investments, feel free to email us at care@goniyo.com or investments@goniyo.com 
Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.
Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.
And don’t forget to explore the Travel with Niyo category for even more travel content!
We’re always here if you need anything
