After Opening my account I deposited the required amount and tried placing the order but. Couldn’t place the order so i tried contacting the support team who then asked me to reinstall the app and try again,which i did but still the same problem is happening and i am not being able to place the order for the card, so they raised my ticket and Now its been 15 days and they have closed the ticket without even informing me or solving the issue.
Hi @Saif_Slg, we at Niyo perfectly understand how things are important to our users and we treat them with a high level of care and accuracy to meet all expectations. Rest assured we have escalated your issue to the concerned team. We try our best to complete this as early as possible.
A post was merged into an existing topic: Unable to Order Card
Hi @Saif_Slg, this is to inform you that you’re able to order the card. Hope our service was very much helpful to you. Thank you!