It was working fine and i was crediting it with my another bank for me to use it abroad. One day I tried to transfer the amount and it didn’t happen . It showed that the account is being blocked or frozen. I am wholly dependent on the card and how to unblock it ?

Hi @mahesh6 , We’re sorry to hear you haven’t received a response from SBM Bank. Please forward your emails to global@goniyo.com and let us know here once done, so we can notify the bank on your behalf. If you have an SR number, feel free to share it here—we’ll be glad to assist!

Hello, I have sent the emails to global.niyo.com but there is no response, I can’t bear the charges why my account went into dormant state, show me the way to solve the issue. Ticket id :147188

Hi @mahesh6 , Thank you for reaching out. On checking the ticket 147188, we found that your account is currently in a dormant state, as the last debit transaction was on 17-01-2023. Due to this, any attempt to add funds is getting bounced back. Unfortunately, SBM Bank is unable to extend the …

Account no - 2#########5 ISFC - STCB0000065 Customer - R#######7 Mobile number - 7########1 Email - g#######1@gmail.com There is lien in my account and i have done the needful of adding funds to remove lien I got mail from Niyo stating that lien as been removed! But it’s not removed yet. It’…

Hey @Karangada ! We deeply regret the inconvenience! :face_holding_back_tears: We are having this checked with our concerned team. It would be great if you can allow us some time. We’ll try to connect with you as soon as we have an update on it. The ticket number for your reference is 1458461. Rega…

Name:- ABHISHEK Customer ID:- R008786499 Ac no:- 20012311190985 IFSC Code :- STSCB0000065 Mobile no :- +919731629961 Email id:- abhisheksagar3145@gmail.com There is a lien in my account and I have done the needful of adding funds to remove the lien I got an email from Niyo stating that the li…

Hey @Abhishek_Sagar Welcome to the Niyo Community! :raised_hands: We totally get how urgent this is, and we’re on it! We’ve seen the multiple tickets you’ve raised and just wanted to let you know we’re escalating it to the relevant team. We’ll keep you posted here as well on ticket 109690 with …

Hey @Abhishek_Sagar We tried reaching you on a call but couldn’t get through. :telephone_receiver: Good news though! :tada: According to the bank’s update, the lien amount has been successfully recovered from your SBM account and the freeze has been lifted from the bank’s side. :raising_hands: Pleas…

Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It!

Support & Troubleshooting

Karangada (Karan Gada) October 7, 2022, 4:42am 181

Please someone help me

1 Like

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Is Your Niyo Account Blocked or Frozen? Let's Help You Unblock It!

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