Subject: Urgent Request to Unblock My Frozen Niyo SBM Savings Account

Support & Troubleshooting
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1

Dear Support Team,

I am writing to bring to your immediate attention a critical issue regarding my Niyo SBM Savings Account registered under the name KUNCHALA RAJESH (Account Number: 20012520938385). Since 29/08/2025, my account has been blocked/frozen without prior notice, and I have been unable to access it.

This unexpected block has caused me serious inconvenience, as this account is essential for my daily financial transactions. I kindly request you to urgently review my account status and provide a clear explanation for this action.

If there are any requirements from my side—such as document submissions, re-verification, or compliance formalities—please let me know at the earliest, and I will ensure immediate completion.

I request you to treat this matter with the highest priority and assist me in restoring full access to my account at the earliest possible time.

Account Details:

  • Full Name: Kunchala Rajesh

  • Registered Email: kunc********ail.com

  • Registered Phone: +91 97**85

  • Account Number: 20****85

  • Date of Block: 29/08/2025

Your urgent support and positive response will be greatly appreciated.

Sincerely,
Kunchala Rajesh
+91 97*******5

2

Hey @Kunchala123

Welcome to the Niyo Community! :hugs:

We sincerely regret any inconvenience this may have caused. Please allow us some time to review your concern thoroughly and work towards a resolution. We truly appreciate your patience and will get back to you with an update at the earliest.

Just a quick note to let you know that the Niyo community is more than a place to get help with your queries. You can stay up-to-date with all the latest announcements from Niyo, and chat about anything Niyo or travel-related—whether it’s your Niyo card, Niyo services, or any other travel topics.

Plus, it’s the perfect spot to connect with fellow travelers! You can ask for advice on travel itineraries, visa info, tips and tricks, flight bookings, and so much more.

And don’t forget to explore the Travel with Niyo category for even more travel content!

We’re always here if you need anything :star:

3

Hey @Kunchala123

We’d like to inform you that your account has been marked with a lien by the bank in accordance with regulatory guidelines. To resolve this, we request you to kindly connect with SBM Bank so that the necessary actions can be taken.

:pushpin: Please refer to Ticket ID: 232462 for more details.
:telephone_receiver: You may reach out to SBM Bank directly at 1800-209-9335 or :e_mail: email them at customercare@sbmbank.co.in for further assistance.

We truly appreciate your cooperation in this regard :folded_hands::blue_heart: and assure you that we’ll support you throughout the process.